Storage answers before you rent.

Yes. Tenants have 24-hour access to their stored property. Business support hours are Monday through Friday from 9:00 AM to 5:00 PM.

Storage options include fully enclosed units, enclosed units, covered or shaded spaces, and open-air parking. Fully enclosed and enclosed units have 10-foot-wide and 14-foot-tall doorways.

Fully enclosed and enclosed units are available in 14' x 30' and 14' x 40', or larger based on customer requests. Covered or shaded spaces are 12' x 30' or larger. Open-air spaces are 12' wide with 20', 30', 40', and 60' depth options.

The $30 move-in special applies to qualifying open-air parking when secured with a 6-month contract. Standard monthly rates still apply after the move-in special.

Yes. Tenants must carry insurance on stored vehicles and property.

Billing is monthly. Move-in requires a minimum of 3 months paid in advance. Customers who pay cash one year in advance receive a 10% discount.

Late fees are $5 on the first day late, then $2 for each following day until the account is brought current.

No. The property does not provide water or appropriate hazardous-material cleanup supplies. Customers who violate this policy may be subject to fees and contract termination or eviction.

Yes. Locks are available for purchase, and trickle chargers are available for rent. Email [email protected], and a member of the administrative team will respond with details.

Email [email protected], and a member of the administrative team will respond with that information.

Email [email protected], and a member of the administrative team will respond with payment instructions.

To keep costs down and help protect the environment, all trash and debris must be removed after every visit to Eagle Rock Storage Complex. Violations may result in additional fees and possible termination of the storage contract.

Wi-Fi service is available for premium accounts. Email [email protected], and a member of the administrative team will respond with access information.

If you are outside the complex: After entering an active code, first check whether the gate has been placed in neutral and can be manually pulled open and closed. If the gate is firmly closed and will not slide open, call (417) 244-9625, (479) 276-2963, or (479) 488-0594 between 8:30 AM and 3:00 PM Central Time, Monday through Friday.

If you are inside the complex: Park within 3–5 feet of the gate. If it does not open, step on the silver metal pedal beside the All-O-Matic motor to place the gate in neutral. Slide the gate open, exit, and then slide it back into the closed position.

Please email [email protected] to document the gate issue. It is important to call and document the problem. Camera footage may be reviewed, and a fee may be applied if management has to investigate an undocumented incident.